Making mistakes…
In below article, Robert Glazer captures a critical concept about being accountable for one’s mistakes — especially if your work climate honors that. The importance of having leaders embrace employees making honest mistakes and supporting them in ‘righting the wrong’ can not be overstated. That is emotional intelligence in its purest form.
"I recently caught up with a friend who works for a large financial institution. During our conversation, he shared that he was dealing with a frustrating situation at work. A member of his team had made a significant mistake that could cost the company a considerable amount of money.
The act wasn’t a result of laziness or incompetence; the individual was a top performer. The crux of the issue is that the team member exceeded their authority in an attempt to solve a problem, which then inadvertently created an even bigger one.
What’s more is that the mistake was compounded by the fact that the team member tried to contain and fix the situation on their own instead of bringing it to the attention of their boss (my friend). All of these factors led to the company scrambling to redress the situation as well as give serious consideration to whether the employee should be let go.
As history and politics have proven time and again, the cover-up is often worse than the crime itself."